FAQ

I’m a landlord, what’s the value for me?

There are so many current elements of value for a landlord.

  1. Is that it will show transparency with your tenants about the great work your facilities teams are doing with regards to maintenance and HVAC.
  2. It helps with green building certification like LEED, BOMA, WELL, Fitwell, RESET and more.
  3. It helps show due diligence at an insurance level
  4. It helps you run your building efficiently (imagine knowing when it’s dusty so you can tell when you change filters)
  5. It’s a differentiator right now to attract new tenants
  6. It can be integrated with BMS system to improve efficiency while also providing great indoor air quality.
I’m a tenant in a building, what’s the value for me?

There are just so many we can think of but here are the top 4.

  1. Due diligence with regards to WorkSafe BC or other local worker safety reporting organizations
  2. Helps you address employee complaints of IAQ (sometimes just showing people data makes them realize that things aren’t actually an issue)
  3. It’s a recruiting tool for your HR team. Most employees want to be able to work in great work environments and IAQ can play a role.
  4. You can’t fix a problem you can’t identify. Knowing about your indoor air quality puts the power into your hands to address an issue or work with your landlord to do so.
What’s the install process like?

We work with a variety of sensor manufactures so this varies slightly with each. Generally though they are like connecting an Amazon Alexa or Google Assistant. If you need to connect them on cellular it’s even easier. We also have some models that don’t need install (i.e. you can just place them on a desk). The wall mounted versions are also very easy to install. Much easier than a thermostat and can easily be done by any handy person (unless you intend to connect it to your BMS but that’s a conversation for our onboarding team and usually only something that a landlord would request).

How many devices will I need?

Each device can have between 7 and 15 sensors in them (CO2, VOC, ammonia, etc) and we recommend most devices be in multi-use spaces (boardrooms, open office, etc), so it really depends on how many space types you have that are multi use and how big they are. One of our onboarding specialists can help you determine how many spaces should be monitored and with what device type.

What’s the upfront cost?

Each project is different. This is dependent on various factors such as square footage, room types, and areas of concern. However quoting does not take too long if we have a floor plan and you are prepared to answer a few additional questions. We also work with a variety of different device types (each with their own number of sensors) and can either connect through your Wifi or using cellular. Device type and if you need us to use a cellular connection will also effect the price (but not in a major way). It also depends on whether you want us to do the install, coordinate the install, or you can do that from your end.

What’s the cost for year 2?

That’s again dependent on whether you already own the sensors, want to buy them or what us to manage all that for you. As a general rule our second year costs are greatly reduced from the first year (usually close to half), but it really depends on a some of the same factors that were mentioned in the upfront costs.

Can you do custom dashboards and have some people see some things and others see other things?

Yes, we have permission levels and we can create custom views for certain clients. That’s really what we are all about. That said if it gets really custom then there might be a fee associated.

How long do I need this?

Airsset is more of a proactive and ongoing solution. As IAQ is forever changing, our clients use us for immediate concerns and also to be aware of any before they get too costly.

Who else is using this service?

We have a wide array of clients. When we first launched, we had focused on ROI with staff, so that led us to the majority of our initial clients being office buildings and tenants in commercial spaces. Over the years, we have also added a Virus Index and showing the correlation between absenteeism and overall occupant health and IAQ. Not only has this helped us expand more into law offices and manufacturing spaces, but additionally educational institutions and healthcare institutions. We also work a lot with landlords who want to either tie this data into their maintenance schedule, BMS system or to use the data to attract tenants.

What do the devices look like?

They are not gaudy or flashy as they are meant to just quietly connecting data. We have a version that is the size of a 500-750 ml water bottle and can be placed on desks or counters and can also be wall mounted. We have another that is about the same size as a thermostat and can be either wall counted or can sit on a desk.

How many sensors are in each device?

As mentioned in the other FAQs we work with lots of hardware partners. We have devices that have 5, 7, 9 and 13 sensors in them. There is even the ability to choose from up to 20 total data points in total. We will have a conversation with your team to figure out the best sensor for your application. Generally we love the monitor that has 13 sensors in it but it’s because we are air quality data nerds. We promise we help you find the right device for your space and application.

What are all the sensor points available for devices?
  1. Temperature
  2. Humidity
  3. Carbon Dioxide
  4. Volatile Organic Compounds
  5. PM2.5
  6. PM1
  7. PM4
  8. PM10
  9. Formaldehyde
  10. Carbon Monoxide
  11. Sound
  12. Light
  13. Nitrogen Dioxide
  14. Ozone
  15. Air pressure
  16. Sulfur dioxide
  17. Nitrogen Oxide
  18. Hydrogen Sulfide
  19. Ammonia
  20. Oxygen
What sensor points matter the most?

It really depends on your application, someone from our team can help you determine the priorities that matter most to you.